Weight Loss

ads
Appointment Scheduling

Appointment Scheduling

ENTITY Appointment Scheduling can streamline scheduling in even the busiest practices with multiple providers and office sites. Yet its graphical user interface makes it easy to use. With this unique system, scheduling is more efficient, your staff is more productive, and your patients are pleased with the service they receive.

Start using the system quickly
Schedule appointments efficiently
Adjust to scheduling changes
Streamline internal and external communication
Take your schedule with you
Manage your scheduling activities successfully

Start using the system quickly
Within a few days, your staff will feel comfortable scheduling appointments with ENTITY. Making the transition from paper to automated scheduling is simple because the screen looks just like the scheduling book your staff is used to. And our experienced customer support team is there to train your staff and work with them to tailor the system to meet the needs of your office.

Schedule appointments efficiently
With this enterprise-wide system, you can efficiently schedule appointments in a multi-site practice with many providers and resources, a large patient base, and complex scheduling requirements.

  • Quickly search for an appropriate appointment
    Specify appointment type, provider, patient preferences, length of appointment, and the date you want to begin the search—the system does the rest.
  • Efficiently schedule multiple resources
    In one step, schedule multiple resources for one appointment time. For example, you can schedule a provider, a piece of equipment, and a room for the same appointment.
  • Easily schedule multiple patients
    With group and family appointment scheduling, you can schedule more than one patient for an appointment with the same provider. Schedule groups of patients with one provider for one appointment, or schedule more than one family member for appointments that follow one another.
  • Effectively schedule complex appointments
    Ensure that your patients get the care they need with features that help you schedule the following types of complex appointments:
    • Sequential—Schedule appointments that need to be completed in a certain sequence. For example, a patient may need to see a technician, get lab work done, and then go to an exam room.
    • Recurring— Schedule appointments that need to recur over a certain period of time.
    • Recall—Conveniently schedule follow-up appointments.
  • Check a provider''s calendar for a day or week
    Use filters to view only the booked or open appointment times.
  • View a patient''s complete appointment history on one screen
    Use the filters on this screen to view the canceled, no-show, completed, or future appointments for the patient. You can also change the view to see past appointments or appointments for a specific date.
  • Track patients'' movements throughout your office using the waiting list
    Use automatic patient tracking to log the time your patients spend in each area of your office. When you check a patient into the office, the person''s name is automatically entered on a waiting list, so you can keep track of the patient''s location in the office. This ensures that patients are not waiting too long for the next stage of their treatment. You can also use the tracking feature to report on wait times and the amount of time your patients spend in your office.

Adjust to scheduling changes
To schedule appointments efficiently, you must keep track of providers'' schedules and the availability of other resources, such as rooms and equipment. But in a busy office, schedules change and appointments have to be rescheduled. With ENTITY, last-minute scheduling adjustments no longer interrupt work flow. Simply modify the existing calendar. The system lets you choose whether you want to cancel any scheduled appointments or move them to a "bump" list. This list retains all the appointment criteria, so rescheduling is simple. You can also put patients who are waiting for appointments on a "pending" list. When another patient cancels an appointment, a message automatically appears notifying you that there is a patient on the pending list who is waiting for the same type of appointment with that provider.

Streamline internal and external communication
Effective internal communication is essential for a well-run practice, and the Appointment Scheduling module includes many features that help you communicate within your office or enterprise. Send internal memos with ENTITY''s easy-to-use message center. Print providers'' schedules right from the Daily Calendar in the format you choose with the information most useful to you. Include scheduler instructions with an appointment type, so the instructions appear on the screen when the appointment is scheduled.

Communicating outside your office with patients, insurers, and other contacts is easy. Custom fee slips and labels streamline patient paperwork, and you can also customize letters and reminder notices. With the automatic dial feature, you can click on a phone number, and the system will dial the number, via a modem, while you continue to work. And the phone log feature helps you keep accurate records of all phone calls.

Your ENTITY schedules can also be integrated with the PhoneTree® automated appointment confirmation software. This system will call all scheduled patients to confirm their appointment, helping your office eliminate no-shows.

Take your schedule with you
HCDS'' MobileMD software interface allows you to copy a provider''s schedule and contact lists to a hand-held personal digital assistant for an always up-to-date digital appointment book.

Manage your scheduling activities successfully
ENTITY''s enterprise-wide software helps you successfully manage your scheduling activities across one integrated network. Using this accurate, timely scheduling process will help increase patient satisfaction and cash flow while decreasing administrative tasks. The result is a practice where providers and office personnel are more productive, and patients spend less time in the waiting room. Connect to a system you can depend on—connect to ENTITY Appointment Scheduling.

ads